Contact Us

The Alamo Colleges District is committed to being responsive to students’ various needs. Below are some ways to contact us.

Caller Checklist

When calling any of the numbers listed, please have the following information readily available

  • Last four digits of SSN
  • Date of Birth
  • Banner ID


Winter Break

The Alamo Colleges District will be closed for the Winter Break beginning Wednesday, December 20 at noon and will resume regular operating hours on Thursday, January 4.

Limited services will be offered over the break.

Learn More


Admissions, Business Office, Continuing Education, Student Financial Aid

21ALAMO (210-212-5266)

Toll Free: 1-844-20ALAMO (1-844-202-5266)

For assistance with admissions, payments (Business Office), student financial aid or continuing education, please call the number listed during the hours of operation.

Our team can provide assistance with:

  • Apply Texas application and status
  • Document submissions and hold completion
  • Financial aid awards and payment options
Hours of Operation

Regular hours
Monday thru Thursday: 8 a.m. – 7 p.m.
Friday: 8 a.m. – 5 p.m.
First Saturday of the Month: 9 a.m. – 1 p.m.

Summer hours

Monday thru Thursday: 8 a.m. – 7 p.m.

Extended hours
(January and August)
Monday thru Thursday: 8 a.m. – 7 p.m.
Friday: 8 a.m. - 5 p.m.
Every Saturday in August: 9 a.m. – 1 p.m.


Alamo Colleges Student Helpline

Image: Blue background with four icons: Shirt icon, apple icon, graduation cap icon, hand with heart icon | Text: Alamo Colleges Student Helpline

If you're an enrolled student and need help, you can call our Student Helpline.

Our staff will keep your conversation confidential and connect you with the resources you need.

📞 Call 210-486-1111

Hours of Operation

Monday – Thursday
8 a.m. – 7 p.m.

8 a.m. – 5 p.m.

First Saturday of the month
9 a.m. – 1 p.m.


In partnership with United Way

United Way Logo


Information Technology Services (ITS) Support

Alamo Colleges District ITS Helpdesk

For assistance with accessing ACES or technical support, contact the District ITS helpdesk.

Local: 210-485-0555 (select option 4)

Toll Free: 866-493-3947


District ITS Helpdesk Hours of Operation

Regular Hours
Monday–Friday: 8 a.m.–12 a.m. (midnight)
Saturday: 8 a.m.–9 p.m.
Sunday: 11 a.m.–12 a.m. (midnight)

Summer Hours
Monday–Thursday: 7 a.m.–11 p.m.
Friday: 7 a.m.–8 p.m.
Saturday: 9 a.m.–8 p.m.
Sunday: 11 a.m.–11 p.m.

College ITS Helpdesks

For equipment rentals, computer lab and printing, and other college ITS resources, students may call their home college ITS helpdesk.

Northeast Lakeview College ITS Helpdesk


Northwest Vista College ITS Helpdesk


Palo Alto College ITS Helpdesk


San Antonio College ITS Helpdesk


St. Philip's College ITS Helpdesk


College ITS Helpdesk Hours of Operation

Regular Hours
Monday–Friday: 8 a.m.–5 p.m.

Summer Hours
Monday–Thursday: 8 a.m.–5 p.m.

Employee Directory


Advocacy Services

The Alamo Colleges are committed to helping students overcome any barriers keeping them from academic success.

From emergency aid to health care, housing and food assistance and more, our team is ready to help.

Learn More About Advocacy Services Learn About Health Care


Emergency Contacts

Contact one of the numbers below for on-site emergencies.

Emergency Number


24-Hour Dispatch




Weather Line


Get More Emergency Info